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Browse our frequently asked questions below

Content

How do I start learning?

After logging in to GIFT.ed, click Learn on the header navigation and choose an option to start learning!

How can I get help with my course or track?

If you require help with the content, drop us a message and we’ll get back to you.

Are GIFT.ed content credible?

Our parent company, the Global Institute For Tomorrow (GIFT) has been working at the intersection of business, policy and sustainability for almost 20 years. GIFT.ed aims to scale GIFT’s impact by tapping into millions of minds, empowering individuals and organisations with insights and understanding to redesign society.  Our GIFT.ed experience is supported by transformative learning principles that stretches, stimulates and incentivises learners to think critically about how they and their organisations can help solve humanity’s greatest challenges.

How can I get the most out of GIFT.ed’s content?

The GIFT.ed learning experience is designed to help you reflect on, internalise, and apply your takeaways from the courses in ways that are most meaningful to you. Actively engaging with the various learning activities on the platform is crucial to achieving this.  

How do I turn on captions for videos on my iPhone?

If captions aren’t appearing on the video, here are a few steps you can follow to enable them:

1. Start the video and look for the control bar at the bottom of the player. If it’s not visible, tap on the video to make it appear.
2. In the video controls, find the button for captions.
3. Tap on the captions icon and select ‘English’.

For any further assistance or if the problem persists, don’t hesitate to reach out to drop us a message.

Account

Why can’t I login?

Make sure that the email address you entered is the one that you registered for your GIFT.ed account.  

If you’re still unable to login, you can click ‘Forgot your password?’ and enter the email address you used to register with GIFT.ed. You'll receive a password reset email with instructions on what to do next.

Why did I not receive my confirmation email?

There can be several reasons why you did not receive a confirmation email after creating a GIFT.ed account:

1. There was a typo or error in the email address when you registered, so the confirmation email is being sent somewhere else.

2. The automated confirmation email message was sent to your spam folder.

Why did I not receive a password reset email?

If you entered your email but have not received a link to reset your password, check for these common problems:

1. Check if you entered the same email address that you used to register your GIFT.ed account.

2. Check your spam folder

How do I change my account details?

To change or view your GIFT.ed profile details, click the arrow next to your username on the top right corner and choose Settings.  

In your Profile settings, you can update information like your display name, job title, education background and many more.